Nabi FAQs

Nabi is here for anyone seeking mental health or emotional support, whether experiencing emotional crisis or simply wanting to maintain their mental well-being.

If you forget your password, you can reset it by clicking the "Forgot Password?" link on the login screen and following the instructions accordingly.

NABI is a preventive and supportive emotional well-being app focusing on getting to know oneself through understanding one's thoughts, feelings and emotions through self-reflection and awareness.

You will be notified through the app every time we have an update, so please make sure to keep Nabi app notifications on.

You can download the Nabi app from Google Play Store on Android devices and the App Store on iOS devices.

You can write to us at contact@nabi.health if you have any any queries, or would like to give us some valuable feedback.

You can apply through the 'Better Together' feature on the Nabi app and follow the instructions accordingly.

Being a Community Support Volunteer will help one build emotional intelligence, find a sense of purpose, develop active listening, effective communication and social skills. As a volunteer, you can make a positive difference in the community, and gain invaluable experience both professionally and personally.

No, this role does not have a stipend, but after completing the duration of this internship, you will receive a certificate.

Anyone with a background in Psychology (BA/BSc/MA/MSc) can apply to be a community support volunteer at NABI.

A Community Support Volunteer at Nabi helps users during their time of distress or answer any questions they may have about mental health and emotional well-being, including what it means, how to get the right support, and what therapy entails.

Our volunteers are trained individuals who are passionate about helping others. Though they are not licensed therapists, they are qualified to offer support and guidance to our users.

After downloading our app and signing up, click on the 'Better Together' feature and select 'connect with a support volunteer'. You will then be able to chat with a community support volunteer on the app.

Yes, any information that you will be sharing with our volunteers will be kept confidential and safe from any third parties.

You can click on the three lines on your top left corner in the home screen where you will find a "Go through tutorial" option. This feature will give you a complete tour of the app with a description of each feature.

Yes, any information that you share with your therapist during your therapy session will be kept confidential.

Sometimes, it’s the fear of being judged, the hesitation to open up to someone new, or even the belief that our struggles aren’t significant enough that hold us back from seeking the support we deserve. Added to that, the stigma surrounding mental health and concerns about affordability, can make it even harder to reach out for help.

Reaching out to a loved one whom you trust can always be the first step to having conversations about your feelings. Alternatively, you can ask them to help you to seek help. In case you find it difficult to speak to a loved one, you can choose to speak with your primary healthcare provider, or a trained emotional support volunteer as a first step.

After experiencing an overwhelming situation, speaking with a loved one or just someone who listens can lighten our hearts. However, if these conversations do not provide the relief you need, and if you feel worn out and exhausted over a period of time - you can consider speaking to a therapist.

Our therapy sessions are conducted by licensed therapists through video calls. You can schedule an appointment through the 'Connect with a psychologist' feature from the app at a time that suits you.

Any information that you share with your therapist during a session will be kept confidential.

Make it a habit to carve out time for yourself, whether it's through journaling or just sitting quietly with your thoughts. Talking to others and reflecting on past experiences can really help you understand your feelings and actions better. Don’t forget to acknowledge how far you’ve come and be kind to yourself as you continue working on self-awareness and personal growth.

Taking time for self-reflection offers many benefits, like deepening self-awareness, improving decision-making, building resilience, and strengthening emotional balance. It also nurtures personal growth and relationships. Reflecting on past experiences can provide valuable insights, helping us see things more clearly and make meaningful changes in different aspects of life.

Self-reflection is essential for personal growth and development as it allows individuals to gain insight into their thoughts, emotions, and behaviours, fostering greater self-awareness and the ability to make intentional choices aligned with their values and goals.

The self-reflection section is a space where you can journal about your day, thoughts, and feelings. It can help you process your emotions and track your mental health journey. It also helps you become aware of your emotional and mental well-being.