Terms & Conditions

We provide emotional well-being support and preventive services through volunteers, support mechanisms for self-reflection, and other online tools (such as machine learning) (“Services”). By agreeing to these Terms, you understand that:

1. Our Services are provided for your personal and non-commercial use. You acknowledge that our Services are not intended to substitute medical care, including any emergency care.

2. As all our Services are confidential and specific to your interactions with us, you will use the support we provide for your purposes only. Any advice provided to you must not be shared with any third party.

3. You agree to use our Services only following applicable laws, these Terms and the Privacy Policy. In particular, you agree not to upload any content or share any information that:
a) belongs to another person and to which you do have any right; is obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing based on gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;
b) is harmful to a child;
c) infringes any patent, trademark, copyright or other proprietary rights;
d) deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information that is patently false and untrue or misleading;
e) impersonates another person;
f) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting other nation;
g) contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource.

4. You agree only to provide accurate and complete information about your mental and emotional conditions to help us provide our Services to you.

5. You agree that only you will use our Services through your registered account and will not allow any third party to access your account.

6. We may use third-party support services and partners to help provide our Services. We strongly suggest reading any internal policies of third parties if you continue to interact with such support services and partners.

7. By providing us with your contact details, you agree for us to contact you, including through third-party support services, for any purposes relating to using our Services.

8. If you are not a resident of India:
a) If you are from the European Union, you will benefit from any mandatory provision of law based on the country you reside in.
b) If you are from the United States, you represent that you are not listed on any United States government lists of prohibited or restricted parties.